LEGAL REFERENCE

Aapka Privacy Hamara Zaroor Hai

vo2 par aapke personal information aur financial details ko maximum security ke saath handle karte hain. Ye privacy policy samjhata hai ke hum aapka data kaise collect, use...

Data EncryptionSecure Account AccessPayment Verification
vo2 Aapka Privacy Hamara Zaroor Hai

Hamara Privacy Approach Pakistani Markets Mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL

Apne Data Ke Baare Mein Poochiye

Agar aapko apne personal information ke baare mein koi sawal hai, ya aap chaahte ho ke hum kaun sa data rakhte hain...

Email Support [email protected] par likho aur apne account details share...
In-App Messaging vo2 app mein support chat kholo. Privacy ke...
Account Settings Aapka profile mein jaao aur 'Privacy & Security'...
SECURITY LAYERS

Kaise Hum Aapka Data Surakshit Rakhte Hain

vo2 ne multiple safeguards lagaye hain. Hamara servers encryption use karte hain — matlab aapka banking info 256-bit SSL ke through ja raha hai, jaise bank ka website. Two-factor authentication available hai...

SSL Encryption

Sab logins aur payments SSL 256-bit encryption ke through hote hain. Ye matlab hai ke aapka data transfer mein secured rahta hai.

Two-Factor Auth

Aap apne account mein two-factor authentication enable kar sakte ho. Login ke liye SMS OTP lena padega — hacker ke liye mushkil ho jata hai.

Payment Tokenization

JazzCash, Easypaisa, SadaPay aur Raast se pehli baar deposit karte waqt hum ek token generate karte hain — actual number nahi save hota.

Fraud Detection

Unusual activity — jaise ek saath multiple withdrawals different cities se — hum detect karte hain aur verify karte hain sebelum paise chale jaye.

Data Retention Limits

Account close hone ke baad 90 din mein hum aapka personal data delete kar dete hain, jab tak legal requirement nahi ho.

No Third-Party Sharing

Aapka profile, transaction history, game activity — ye third parties ke saath share nahi hota. Except jahan law ijazat deta hai.

PRIVACY VS OTHERS

Hamara Policy Dusron Se Alag Kyon Hai

Bhaut sare online platforms aapka data analytics companies ko sell karte hain — hum nahi karte. Hamara privacy policy transparent hai — matlab kya likha hai hum whi karte hain, confusion nahi...

01

No Data Selling

Hum aapka gameplay data, betting patterns ya personal info kisi ad network ya analytics company ko nahi bechtey.

02

Pakistan-First Policy

Hamara privacy rules Pakistan ke tax aur banking laws ke mutabiq hain. International platforms se zyada locally relevant.

03

Transparent Data Use

Jab hum aapka data use karte hain — fraud check, withdrawal verify, account security — ye clearly likha hota hai policy mein.

04

Payment Provider Direct Link

JazzCash, Easypaisa, SadaPay aur Raast ke direct APIs se connect hain. Aapka banking info sirf wo network dekh sakta hai, vo2 nahi.

05

Withdrawal Verification Only

Aapka ID proof, address proof — ye sirf withdrawal verify karne ke liye lete hain, kisi aur marketing ya data mining ke liye nahi.

06

Account Portability

Agar aap account close karna chaaho, aapka sab transaction history aapko CSV mein de denge.

07

Cookie Transparency

Website par jo cookies use karte hain, vo sabki list dhi hai settings mein. Aap accept ya reject kar sakte ho individually.

VISIBLE SAFEGUARDS

Aapke Account Ke Defense Lines

vo2 ke interface par privacy aur security ke elements dikhai dete hain. Aapka login page mein green lock icon hota hai — SSL active hone ka sign. Payment...

Live Lock Status Har page top mein green padlock dikhta hai jab aap...
Masked Payment Info JazzCash, Easypaisa, SadaPay, Raast — sab account numbers masked hote...
OTP Verification Har withdrawal par registered mobile number par OTP aata hai...
Activity Timeline Account settings mein apne login history, device info, IP address...
Session Timeout 15 minute inactivity ke baad auto logout ho jata hai...
Password Reset Trail Password badalne ke baad confirmation email aata hai. Agar aapne...

Aksar Pooche Jane Wale Sawal

Nahi. Pehli baar transaction mein hum ek token generate karte hain aur sirf wo store karte hain. Actual account number encrypted rehta hai payment provider ke servers par. Agar aap future mein same method use karna chaaho to ye token use hota hai, account number dobara nahi.

Bilkul private hai. SadaPay aur Raast ko sirf pata chalta hai ke aapne kitna deposit kiya aur withdrawal liya — kaun sa game khela ye nahi dikhai deta unko. Game history sirf vo2 servers par rakhte hain aur encrypted hoti hai.

Haan, zyada se zyada withdrawal par aapke liye ID verification zaroori hai. Ye Anti-Money Laundering (AML) law ke liye mandatory hai Pakistan mein. Aapka document secure servers par store hota hai aur withdrawal complete hone ke baad 90 days mein delete ho jata hai.

Bilkul. Hacker ko sirf tokenized info milega, actual JazzCash ya Easypaisa account number nahi. Wo payment provider ke sath authenticated request bhejna padega — jo 2FA guard karte hain. Plus aapke withdrawal requests ka OTP apke mobile par jaata hai.

Location data collect karte hain compliance ke liye. Pakistan ke law ke mutabiq, hum verify karte hain ke aap supported region mein ho. Location data sirf compliance check ke liye use hota hai — marketing ya tracking ke liye nahi.

Account close ke 90 din baad personal data (naam, address, email) delete ho jata hai. Transaction records longer rakhte hain legal compliance ke liye — lekin ye anonymous form mein hote hain, aapke naam ke sath nahi.

Haan, cookies use karte hain session management aur analytics ke liye. Website settings mein jaao — 'Privacy & Cookies' section mein essential cookies zaroori hain login ke liye, baqi sab optional hain aur aap unhe reject kar sakte ho.